SHIPPING DETAILS

 
1-2 day(s)
  • We currently ship within EU territory only, please select a country for more details on shipping estimation on time and fee.
  • Weight/Cost listed per 1 box.
WeightCost
up to 2 kg4,25 €
up to 5 kg4,4 €
up to 15 kg6,38 €
up to 31.5 kg7,25 €
  • Orders are shipped as soon as they are paid.
  • Orders created during weekends and holidays will be shipped next working day.
  • As soon as an order is shipped, the customer receives a tracking number via email.
  • Tracking number for shipped order can be also found on the Order History page.
  • mysupplyshop.com only contracts reliable shipping carriers and all shipments are insured for full value.
  • Estimated delivery time can be found in section Country we Ship.
If you are not completely satisfied with the items purchased on mysupplyshop.com, you can return it by following a few easy steps:
  • Items can be returned within 14 days after the receiving by the customer.
  • If received Item does not correspond to the description at purchase, mysupplyshop will cover the shipping back price.
  • If you decide you are in no need of the item, and it is in exactly the same condition described at purchase, You can ship your returns with a shipping service of your choice and the return shipping will be at your own expense.
  • An unique barcode, that is placed on each box, must be provided at requesting a return
  • A Returned Merchandise Authorisation (RMA) must be requested from our customer support
    Please contact customersupport@mysupplyshop.com for guidance and help with returns, please include your order number in your request.
MySupplyShop offers several convenient and secure ways of payments.
  • Credit Card (Visa / Mastercard)
  • Wire Transfer (available for verified business accounts)