SHIPPING DETAILS

Orders are shipped as soon as they are paid.
Orders created during weekends and holidays will be shipped next working day.
As soon as an order is shipped, the customer receives a tracking number via email.
Tracking number for shipped order can be also found on the Order History page.
mysupplyshop.com only contracts reliable shipping carriers and all shipments are insured for full value.
Estimated delivery time can be found in section Country we Ship.

If you are not completely satisfied with the items purchased on mysupplyshop.com, you can return it by following a few easy steps:

Items can be returned within 14 days after the receiving by the customer.
If received Item does not correspond to the description at purchase, mysupplyshop will cover the shipping back price.
If you decide you are in no need of the item, and it is in exactly the same condition described at purchase, You can ship your returns with a shipping service of your choice and the return shipping will be at your own expense.
An unique barcode, that is placed on each box, must be provided at requesting a return
A Returned Merchandise Authorisation (RMA) must be requested from our customer support
Please contact customersupport@mysupplyshop.com for guidance and help with returns, please include your order number in your request.

MySupplyShop offers several convenient and secure ways of payments.